An audio transcription and intelligence tool built for customer service teams. Captures, transcribes, and surfaces insights from customer calls so agents can focus on the conversation.
Transcriptor replaces manual note-taking during support calls. Agents focus on the conversation; the tool handles the rest.
Lead designer. Owned end-to-end: discovery, flows, visual design, and handoff.
A weekly performance report for CS leadership, replacing a sprawling Excel process that took 4 hours to produce each week.
Nucleus pulls from live data sources and generates the report automatically. Leadership gets the same insights in seconds, not hours.
Lead designer. Defined the data model, designed the dashboard, partnered with engineering on the data pipeline.
A personal career journal that captures what you ship, decide, and learn — so you're never scrambling to remember your impact at review time.
Recap is a lightweight daily log with structure: what did you ship? What decision did you make? What's worth remembering? Outputs a formatted summary when you need it.
Solo designer and builder. Built end-to-end: concept, design, and front-end implementation.